Help centre

Yes. Subscribe to any newsletter with your email address from its page on aposto.com. With a free account you read the newsletters in your inbox and on the site; the archive and members-only content need Premium.

All publications are listed on the Publications page.

Every email we send has an unsubscribe link at the bottom. It takes you to a one-step confirmation page. In Gmail and Apple Mail the unsubscribe button at the top of the message works with one click too.

To manage several newsletters at once, go to Settings on aposto.com and choose which ones you receive.

• Check your spam or promotions folder and add our sender address to your contacts.
• Under Settings on aposto.com, make sure the newsletter is switched on.
• On company addresses, your mail filter may be holding the newsletters; ask your IT team to allow aposto.com.

Aposto Premium is a monthly or yearly membership that opens every publication, the archive and members-only content. The details are on the Premium page; current prices are on aposto.com.

You can pay by debit or credit card. Payments from outside Türkiye run through Stripe. We do not store your card details; the payment provider does.

Prices include VAT. Your payment method and membership period are shown under Settings on aposto.com.

You can cancel at any time under Settings on aposto.com or in the app. Your access continues until the end of the period you paid for; after that your account returns to the free plan and you are not charged again.

On the free plan your newsletter subscriptions continue; you only lose the members-only content.

• Sign out and sign in again with the email address you paid with.
• Check with your bank that the payment actually went through; some banks show a temporary authorisation first.
• You may have more than one account; make sure you are using the address you paid with.

If the problem continues, write to [email protected] with the payment date and the email address you used.

If a monthly payment fails you do not lose Premium straight away; we retry the payment over the following days. In the meantime you can update your card under Settings. If the payment still fails, the membership ends and your account returns to the free plan.

Because the service is digital, membership fees are not refunded and there is no right of withdrawal; the details are in our Terms and Conditions. When you cancel, your access continues until the end of the period.

For an invoice, or a charge you think is wrong, write to [email protected].

Yes. If the price of your membership is going to change, we email you the new price and the date it takes effect beforehand. You can always keep using Aposto on the free plan.

Companies buy seats for their employees. Employees activate their membership at kurumsal.aposto.com with a code or their company email address, and then use Premium on their own accounts.

For a proposal for your company, write to [email protected].

We process your email address when you open an account; payment and invoice details when you become a member; and interaction data such as opens and clicks when you use the site and the emails. We use this data to deliver the publications, run the membership and improve the service, and we do not sell it to third parties. The full list and purposes are in our Privacy Notice.

You can exercise your rights to access, correct and erase your personal data with the KVKK Application Form. All your rights and how to apply are set out in our Privacy Notice.

The written, visual and audio content on Aposto is protected by intellectual property law and cannot be republished elsewhere without written permission. Quotation and use are covered in our Terms and Conditions. For permission, write to [email protected].

For a typo, a factual error or a missing source, write to [email protected]. Naming the publication, the issue date and the sentence speeds up the correction. We correct openly.

If you believe a piece of content infringes your copyright, write to [email protected]. Please include:

• The name and contact details of the rights holder or their authorised representative
• A description of the work you believe is infringed
• The link to the content on Aposto
• Your statement that the use is not authorised by the rights holder or by law

If you believe a piece of content uses your trademark without permission and in a way that causes confusion, write to [email protected]. Include your contact details, the registration details of the mark, the link to the content and a description of the violation. If you are not the rights holder, state your relationship to them.

Write to [email protected] about a problem with the site or the app. We solve it faster with:

• Your device, operating system and version; the app version in the app, the browser name on the web
• A screenshot or recording of the problem
• The email address of your account

Our newsletter sponsorship, sponsored content, social media, podcast and event models are described on the For brands page. For a proposal, write to [email protected].

To contribute to Aposto publications as a writer, photographer or video maker, apply at creators.aposto.com. Our editors review every application.

Open roles and applications are at jobs.aposto.com.